How to Set-Up and Manage Low Balance Email Notifications

Low balance email notifications are a great way to  make sure that your student always has available funds for school lunch. When his/her balance goes below the set minimum, you are notified! You may change the desired email address or minimum balance at any time.

Set-up is easy! Just follow these steps:
  1. After logging into your account, on the myschoolaccount.com dashboard, click "Manage My Account" at the top right of the page.
  2. Find the Notification panel at the bottom of the page.
  3. Check the "Send Low Balance Notification Emails" box.
  4. Set the desired Minimum Balance for each student tied to your account. When the account balance for a student falls below the minimum balance, the low balance notification email will be sent.
  5. Make sure the "Enabled" box is checked for each student for whom you would like to receive low balance notifications.
  6. To ensure that there will be no issue with receiving the emails, click the "Send Test Email" button, and check to see if you have received the test email. If not, check your email spam filters. You may need to allow emails from [email protected] through your spam filter.
  7. When finished, click "Save Changes".